Clear that Clutter – Frequently Asked Questions (FAQ’s)
How do I book?
Either fill in our contact us form on our website or send us an email at enquiries@clearthatclutter.co.uk and we will phone you back. Alternatively just give us a call on 07306302943 and we will be happy chat with you. Please leave a message if we don’t answer as we may be working in a clients home.
Where do I start?
You have made the most important decision and that is to make a start on decluttering and organising your home! It is best to tackle one room at a time. The benefits you will gain from having a clear space in your home are immense and you will most definitely want to do more.
How long will the session take?
We will give you an accurate estimate of time at our initial consultation. Session lengths depends on what you need. Once you explain or show us your requirements we will quote you a time and cost estimate for this area. A huge amount of progress will be made with 2 of us on the job.
Do I need to provide refreshments?
Not at all. For sessions of 5 hours or less we will not stop for a break. We will bring a water bottle etc for during this time. For sessions over 5 hours we will stop for a 15 minute break but we will provide all our own refreshments.
Do I need to be there?
Yes, during decluttering section of the session we will need to work as a team and you will need to make the final decision as to what you want to donate, keep or throw away. However, we will work to sort items into sections and discuss before everything is put back in order. You will not need to be with us the whole time, just on hand to answer questions and make those de-cluttering decisions.
Will you make me throw away lots of my belongings?
Not at all. We will work with you and suggest items that you may have duplicates off or no longer use or require. The main aim of decluttering is to reduce what you have so it is really important that you really fully declutter first. You will continue to feel overwhelmed if you just try to organise your clutter. If you are struggling to let go of items we usually suggest boxing things up and putting them in the garage or attic. If you haven’t used these items a few months later you will probably feel happier about letting them go.
Are you insured?
Yes we are insured by Westminster Global Insurance who cover us for Public liability insurance. Insurance Cover details are available on request.
Do you always work together?
Clear that Clutter was set up as a partnership so both Lynne and Kelly work together to ensure you receive the best service possible.
Do sell Gift Vouchers?
Yes and they are a fantastic gift to give!
Either fill in our contact us form on our website or send us an email at enquiries@clearthatclutter.co.uk and we will phone you back. Alternatively just give us a call on 07306302943.
You can set the value and they can be collected in person, mailed out 2nd class or emailed.